Payment Policy
Last updated: 05/07/2023
This Payment Policy applies to all fees, charges, and payments made to Your Success Academy ("we", "us", "our") through this website or any other authorized mode, including admission fees, course fees, examination fees, and certification/verification charges. It is issued in accordance with the applicable provisions of the Consumer Protection Act, 2019, the Payment and Settlement Systems Act, 2007, the Information Technology Act, 2000, and the guidelines issued by the Reserve Bank of India (RBI) for online payment processing.
Payments may be made through the modes made available on our website / at our office, which may include debit card, credit card, net banking, UPI, and other RBI-approved digital payment methods, as well as cash/DD/cheque at our office where applicable. Payments made through third-party payment gateways are subject to the terms and privacy policy of the respective gateway provider.
All online transactions are processed through secure, PCI-DSS compliant, RBI-authorized payment gateway partners. We do not store your card, net banking, or UPI credentials on our servers. You are advised to verify that the payment page is secure (HTTPS) before entering your payment details.
Upon successful payment, a receipt/transaction confirmation will be generated and made available to you (via the website, student/institute panel, and/or email/SMS). Please retain this receipt for future reference. It is your responsibility to verify that the amount, course, and details reflected in the receipt are accurate and to promptly report any discrepancy to us.
In case of a failed transaction where the amount has been debited from your account but not reflected/confirmed on our website, or in case of an accidental duplicate payment, please contact us with the transaction reference details within 7 (seven) working days. Such cases will be verified with our payment gateway/bank records, and any amount confirmed as erroneously charged will be refunded to the original payment source within a reasonable time, in accordance with RBI turnaround-time guidelines applicable to the payment gateway/bank.
All fees are quoted in Indian Rupees (INR) unless otherwise stated and are inclusive/exclusive of applicable taxes (including GST) as indicated at the time of payment. Statutory taxes, wherever applicable, will be charged as per prevailing government rates.
We reserve the right to revise course/examination/certification fees from time to time. Any such revision will apply prospectively and will not affect payments already made and confirmed.
Payments should be made using a payment instrument (card/account) belonging to the student, parent/guardian, or the enrolling institute. We reserve the right to seek additional verification for payments made through third-party instruments to prevent fraud, in line with RBI's fraud-prevention guidelines.
This Payment Policy is governed by the laws of India, and any disputes arising out of or in connection with payments made on this website shall be subject to the jurisdiction of the courts located in West Bengal, India.
Refund of fees, wherever applicable, is governed by our separate Refund Policy. Please read it carefully before making any payment.
For any payment-related queries, discrepancies, or complaints, please contact us at:
Office Address: Sonarpur, Canning, Basanti, Dhuri
7797550020
ysa1official1@gmail.com