Last updated: 05/07/2023

Your Success Academy ("we", "us", "our") is committed to protecting the privacy of visitors, students, institutes and all other users ("you", "your") of this website. This Privacy Policy is published in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as well as other applicable laws of India, and explains how we collect, use, store, disclose and protect your information.

1. Information We Collect

We may collect the following categories of information when you use our website, register for a course, apply for admission, or contact us:

• Personal identification information such as name, date of birth, gender, photograph, and signature.
• Contact information such as address, email ID, and mobile/phone number.
• Academic and enrollment information such as course, batch, marksheets, certificates, and identity documents submitted for admission or verification.
• Payment and transaction information such as fee receipts, transaction ID, and payment mode (card/bank details are processed directly by our payment gateway partners and are not stored on our servers).
• Technical information such as IP address, browser type, device information, and cookies collected automatically when you browse the website.

2. Purpose of Collection and Use

Information collected is used solely for legitimate purposes connected with our functions, including:

• Processing admissions, registrations, examinations, results, and issuance of certificates/ID cards.
• Processing payments and maintaining fee/transaction records.
• Communicating with you regarding courses, admissions, exams, results, offers, and support queries.
• Verifying student/institute credentials through our online verification services.
• Improving our website, services, and user experience.
• Complying with applicable legal, regulatory, and statutory requirements.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. Information may be disclosed only:

• To payment gateway providers and banks solely to process transactions.
• To affiliated/partner institutes for the purpose of admission, examination, and certification processing.
• When required under law, court order, or by a government/regulatory authority.
• To protect the rights, property, or safety of Your Success Academy, our users, or the public, as permitted or required by law.

4. Data Storage and Security

We implement reasonable security practices and procedures, including administrative, technical, and physical safeguards, in line with the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance user experience, remember preferences, and analyze site traffic. You may disable cookies through your browser settings; however, certain features of the website may not function properly if cookies are disabled.

6. Your Rights and Consent

By submitting your information on this website, you consent to the collection and use of such information as described in this Privacy Policy. You may, at any time, request access to, correction of, or deletion of your personal information (subject to our statutory record-keeping obligations for admissions, examinations, and certification) by writing to us at the contact details below.

7. Data Retention

We retain personal and academic records for as long as necessary to fulfil the purposes outlined in this policy and to comply with applicable legal, accounting, and regulatory requirements, including requirements under education and examination-related record-keeping norms.

8. Third-Party Links

Our website may contain links to third-party websites (including payment gateways and social media). We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review their privacy policies separately.

9. Children's Privacy

Where applicable, information relating to minor students is collected and processed only with the consent and involvement of their parent/legal guardian, in accordance with applicable law.

10. Grievance Redressal

In accordance with the Information Technology Act, 2000 and rules made thereunder, any grievance or complaint regarding the processing of information may be addressed to our Grievance Officer using the contact details below. We will make reasonable efforts to redress the grievance within the timelines prescribed under applicable law.

11. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised "Last updated" date. Continued use of the website after such changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or grievances regarding this Privacy Policy or your personal information, please contact us at:

Office Address: Sonarpur, Canning, Basanti, Dhuri

7797550020

ysa1official1@gmail.com